Cole haan outlet returns11/23/2023 ![]() I wouldn't be surprised if they go out of business soon. I paid $136 and am not delivered anything yet. This is very frustrating as I have to deal with all the logistics. I had to reopen it and go through all these phone calls with UPS. They also closed the case on their end pointing UPS. I'm not sure how long this can take but this is the worst online shopping experience I have had in my life as Cole Haan doesn't respond to my emails. ![]() I'm still waiting to hear from UPS, they restarted an investigation (after closing it without saying anything). Cole Haan told me to solve this issue with UPS as Cole Haan was not responsible for the delivery. It got stolen most probably (or maybe it was never delivered). UPS told me that they put the package in front of my house, but I never saw any package. I did a purchase from their online store 12 days ago. Please review our Privacy Policy for more information.Cole Haan's online store uses UPS as a third party to ship their online orders. We will only use your email address to file and investigate your report. It would also be helpful to share your order confirmation from the seller. Please provide as much information as possible, including, the url location where you purchased or saw the Cole Haan product, the items purchased, your email address, and contact information. We appreciate any information you can share to assist us in our efforts to fight fake websites by reporting it to our customer service team. We do not sell our products at flea markets, through street vendors, or in mall kiosks. Please note that if a deal or price sounds too good to be true, it probably is counterfeit product. We do not respond to requests to authenticate product or identify authorized distributors. We also monitor online and offline channels for counterfeit merchandise. To help protect the Cole Haan brand and our customers from counterfeit products, we work with law enforcement and customs officials around the world to stop the shipment and sale of counterfeit goods. ![]() Brand Protection and Anti-Counterfeiting Efforts Counterfeiting has been linked to organized crime, child labor, and terrorism, and it can also harm the economy through lost revenue, jobs, and taxes. Counterfeiting is highly illegal, as counterfeit products do not undergo inspection processes and often do not adhere to safety, health, and wage regulations, including child labor and human rights laws. deeply cares about the quality, workmanship, and authenticity of our products. Counterfeit ProductsĬole Haan International B.V. If the website you find does not appear on this list, do not assume it is legitimate.Ĭole Haan International B.V only sells authorized products online at and If you think a website is fake, do not place any orders and immediately contact our customer service team to assist with the validation process. While we cannot list every unauthorized Cole Haan website or those that are selling counterfeit Cole Haan products, below are a few examples of unauthorized websites.
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